Covered is made by people who have run the pass, chased a no-show deposit, and rebuilt a floor plan at 6pm on a Saturday. Not a generic SaaS team guessing what restaurants need.
Founder · ex-bar / restaurant operator
Dean spent years running independent bars and restaurants in the UK before starting Covered. He has lived inside the daily grind of OpenTable cover fees, ResDiary contract renewals, spreadsheet floor plans and POS systems that don't talk to bookings — the same problems Covered now solves end-to-end.
You can reach him directly at hello@covered.technology. Yes, that's the same inbox the support emails land in.
Independent restaurants are getting squeezed from every angle: marketplace cover fees that quietly eat the margin on every booking, POS contracts that renew before you've spotted the auto-renew clause, and a tech stack that takes ten browser tabs to run a single Saturday service.
We built Covered because we got tired of stitching together OpenTable for bookings, a spreadsheet for the floor plan, a clipboard for service notes, a separate CRM for guest history and a fourth tool for pre-orders — none of which spoke to each other and all of which charged a per-cover or per-feature tax.
Covered puts the whole operation — bookings, floor plan, service, pre-orders, guest history, deposits — into one place at one flat price. £49 a month. No cover fees. No tiered unlocks. The same product whether you're a 24-cover wine bar or a 120-cover bistro.
Promises we keep, in writing, so you can hold us to them.
No outsourced tier-one. Email hello@covered.technology and you'll get a reply from the people who built the feature you're asking about — usually within hours.
Every shipped change is logged on /updates with the date and a plain-English description. No more wondering whether the platform is still being worked on.
Sign up annual, change your mind inside 30 days, get a pro-rata refund processed within one working day. See the full policy on /pricing.
We never market to your guests, never sell aggregated data, and you can export the full list as CSV at any time. UK-hosted, GDPR-by-design — details in the DPA.
Covered is a trading name of HAMR Ltd, registered in England & Wales. We are UK-headquartered and all customer data is hosted within UK data centres.