What we shipped, in the open.

Highlights

• Change a booking's experience, date and time in one step, checked exactly as a new booking would be, with a seated table able to change experience or party size too
• The table plan works with a finger on a tablet: drag a party onto a table, see which tables and combinations fit, and choose Seat now or Assign before anything happens
• Swap two parties' tables, move a booking onto a table that's booked later and shorten the visit, or partially seat a party while the rest are on their way
• Seat one party across any tables you tick, joined for that booking only, and let a saved join seat more than its tables
• Booking a table over its capacity can be switched on, with a "Table too small — book anyway?" question and the manager code
• Manager mode for shared tablets: a manager enters the code for Admin access on that device for up to an hour, and you choose which actions need the code
• Each experience has one simple choice for what guests give when they book: nothing, a card, a deposit or full price, and guests see their no-show terms on the card page
• Guests are only offered times you can actually seat, can choose which area they sit in when you have two or more, and see when their table time ends (you can turn this off per experience)
• Charge a no-show straight after marking it, choose whether to refund a deposit when you cancel, and record a deposit taken in person
• Money shows every card charge, deposit, refund and dispute in one place, with refunds from the list
• Charge a guest's bill to the card saved on their booking when the card machine is down, with a receipt emailed to the guest
• A booking taken with + Booking can be set to cancel itself when the guest hasn't added their card in time, with the guest told
• Pre-orders: notes on each dish, a section per guest on tapas orders, a menu guests can search, and progress shown as viewed, partly submitted or submitted
• Making a party smaller never deletes a pre-ordered dish unless someone chooses it, and you can schedule a new pre-order menu from a date
• Tell booked guests about a new menu by email, or by WhatsApp once your new-menu WhatsApp template is approved, with nothing sent until a manager presses Send
• The Schedule shows covers per time slot, the day's totals, full guest names, your own area order and the table a booking is on
• Find a past guest by name in + Booking, and see each guest's cancellations, with the reason, on their profile
• Shorten your hours or an experience and Covered lists the bookings now outside them, and lower an experience's length and you can shorten bookings already made
• When a guest changes their own booking online, the booking says what changed
• A "Book a table" button for your website, and a booking form that sizes itself to fit your page
• Every guest email has a cleaner design, and your own feedback questions are now put to guests
• Report averages are worked out per trading night, and say how many nights they used
• New venues get step-by-step setup, including the floor plan

Highlights

• Booking confirmations, changes, cancellations, reminders, pre-order requests and card requests can now send over WhatsApp as well as email — set up per venue, with us
• A guest who replies STOP is opted out immediately, across every WhatsApp message we'd otherwise send them
• No-show and late-cancellation fees charge the figure the guest was actually quoted at the time they booked — not whatever your settings say today — and that figure is shown on the floor plan, the drawer and the booking
• Guests get a receipt when you issue a refund, and a second one when the money has actually landed back with them
• See at a glance which bookings hold a card, and ask the ones that don't
• Booking past your cover cap now asks instead of refusing — it shows covers booked, the cap and where this party lands, and records the override on the booking so the kitchen sees it
• Take back a no-show in one tap when a guest turns up after all
• Promote someone off the waitlist and they're told they have a booking, the same as any other guest

Highlights

• Take a card only from bigger parties — set a party-size minimum on any card-on-security experience, and smaller parties book straight through, confirmed instantly
• Choose how often you offer a table — every 15, 30 or 60 minutes — instead of the fixed half hour everyone used to get
• Drag a booking to a new time on the schedule; a refused move says why, and the booking stays where it was rather than jumping back
• Moving a guest out of the seating they asked for now asks first, and names what they chose and what you're moving them to
• Opening hours, experiences and turn times take effect the moment you save — no reloading the page to make a change stick
• Curate an experience's pre-order menu by category, instead of ticking your way through hundreds of dishes
• Cancellation terms can differ per venue now, and a contact phone set once reaches guest emails, wallet passes and your booking page
• Guests are told when you move or cancel their booking, seated ones included

Highlights

• The accent-colour pickers are gone — from Branding, from per-venue settings and from the booking widget. Every venue's pages now share Covered's one palette
• Nothing changes for guests: the booking page, emails and passes were already being drawn in the system palette
• Your logo and cover photo move onto the Branding page, next to wallet card art, so everything a guest sees is set in one place

Highlights

• Wallet passes show the booking time in the venue's own timezone — through the summer they could read an hour out, which is the kind of error a guest acts on
• A pass now expires after the booking instead of sitting in a regular's wallet looking live, one stale card per visit
• Guest emails carry a reply-to that reaches the venue, so when a guest replies to a confirmation it arrives with you rather than nowhere
• Print straight from the Bookings page, and the spinner that never stopped is gone
• Guests booking at a venue with a minimum age can change their booking again

Highlights

• Share a link that opens the booking form already on one experience, party size, date or time — built for you in Settings, so a "Book the Chef's Table" button lands where it says it will
• Print the day's run sheet — times, tables, allergens, deposits — and a kitchen prep sheet with the allergy alerts boxed at the top
• Set a lead time for large parties, so a table for 12 can't be booked online at 6pm for tonight — guests see your number and the next dates that do work, and staff bookings and walk-ins are never blocked
• Pre-orders now carry modifiers — sides, cooking preference, the choices that make a dish orderable — in the booking wizard as well as the post-booking form
• Venues open past midnight: after-midnight tables can be booked online again, and those bookings are no longer released as no-shows or reminded a day early
• Floor plan gains a full-screen view, the schedule fits the screen without clipping the bottom tables, and the dashboard now opens on the day rather than a wall of tiles
• Booking widget: the guest count no longer goes stale or blank after a few taps

Highlights

• Phone wallet passes: guests add their booking to Google Wallet in one tap, and the pass updates itself if the booking time or table changes
• Walk-ins and small parties are no longer chased for a pre-order they were never going to place — the pre-order requirement now follows your minimum party size everywhere
• Live floor plan and schedule no longer flicker on refresh; the schedule now catches up automatically after a WiFi drop instead of needing a manual reload
• Pre-orders board redesigned around the service date, with a one-tap "waive" for bookings that don't need a pre-order
• The kitchen view now shows guests' dietary and allergy notes on the prep view
• Faster, clearer booking confirmation and pre-order emails, with the pre-order deadline shown up front